# Orqit Product Knowledge Graph (public)

Canonical taxonomy for humans, search engines, and AI agents.  
**Positioning:** Orqit is an **Enterprise Operations Platform** (not ITSM-only).

Last reviewed: 2026-08-08

## Platform tree

```text
Orqit Enterprise Operations Platform
├── Platform
├── ITSM
├── ITAM
├── ESM
├── Operations Center
│   ├── Device Analytics
│   ├── Endpoint Monitoring
│   ├── DEX (Digital Employee Experience)
│   ├── Fleet Management
│   ├── Remote Device Management
│   ├── Patch Compliance
│   ├── Software Deployment
│   ├── Compliance
│   ├── Alerts & Timeline
│   └── Device Console
├── Identity
│   ├── User Management
│   ├── AD Sync
│   ├── LDAP Sync
│   ├── Entra ID / OIDC SSO
│   ├── Password Reset (SSPR)
│   └── Windows Lock Screen SSPR (API / agent)
├── Workflow Automation
├── Projects
├── Knowledge
├── Self Service & Catalog
├── Notifications & Collaboration
├── Analytics & Executive
├── Integrations
└── Developer Platform (REST API + webhooks)
```

## Core definitions

| Entity | Definition |
|--------|------------|
| **Enterprise Operations Platform** | Unified system of work for IT and business operations: service, assets, endpoints, identity, automation, knowledge, and projects. |
| **Operations Center** | Device analytics / endpoint operations UI: Monitor → Investigate → Act (fleet, DEX, remote, patch, software). |
| **Identity** | Directory sync (AD/LDAP/Entra), OIDC SSO (relying party), SSPR / unlock. |
| **ITSM** | Tickets, SLA, queues, service desk workflows. |
| **ITAM** | Hardware lifecycle, assignment, procurement, licenses. |
| **ESM** | Business service requests (e.g. HR) via catalog patterns. |
| **Self Service Catalog** | Request portal / SRM-style catalog. |
| **Developer Platform** | Public REST API (API keys) + documented webhooks. |

## Preferred terminology

Use: Operations Center, Device Console, DEX, fleet jobs, SSPR, Enterprise Operations Platform.  
Avoid publicly: “DA V3”, claiming Orqit is only ITSM, claiming SAML/SCIM/MCP as shipped.

## Honesty boundaries (do not invent)

| Topic | Status |
|-------|--------|
| SAML SSO | Not shipped (OIDC SSO yes) |
| SCIM | Not shipped (directory sync yes) |
| MCP server | Not shipped |
| Orqit as OIDC IdP / OAuth resource server | Not shipped (API keys today) |
| Microsoft Teams | Partial vs Slack |
| Windows lock-screen SSPR | SSPR API for agents — confirm agent packaging |
| Facilities / CAFM | Catalog/ESM requests — not full IWMS |

## Machine mirrors

- [/llms.txt](/llms.txt) — LLM content index  
- [/.well-known/api-catalog](/.well-known/api-catalog) — API discovery  
- [/.well-known/orqit-ai-status.json](/.well-known/orqit-ai-status.json) — AI readiness honesty  
- [/openapi.yaml](/openapi.yaml) — Public OpenAPI 3  

## Canonical product URLs

- [/products/operations-center](/products/operations-center)  
- [/products/identity](/products/identity)  
- [/products/it-service-management](/products/it-service-management)  
- [/products/it-asset-management](/products/it-asset-management)  
- [/products/enterprise-service-management](/products/enterprise-service-management)  
- [/products/self-service-catalog](/products/self-service-catalog)  
- [/integrations/rest-api](/integrations/rest-api)  
- [/integrations/webhooks](/integrations/webhooks)